HP Tuners Interface Upgrade - All Gen to MPVI4
HP Tuners Interface Upgrade - All Gen to MPVI4
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- Product Overview
Trade in a previous-generation HP Tuners interface for the latest-generation MPVI4. This send-in upgrade is available for MPVI, MPVI2, MPVI2+, and MPVI3 devices, including Standard and Pro versions.
This is a trade-in service. Your old interface must be shipped to HP Tuners and will not be returned. Instead, HP Tuners will transfer eligible vehicle licenses and remaining credits to a new MPVI4.
How It Works
Wait for PowerLabs to provide your HP Tuners order number and shipping instructions before completing the shipping steps below.
- Make sure the interface being upgraded is registered to your HP Tuners account.
- Before shipping, connect the old device and resync it in VCM Editor using Help > Resync Interface.
- Ship the old interface to HP Tuners using the address below.
- HP Tuners transfers eligible credits and vehicle licenses from the functional trade-in device to the new MPVI4.
Important: A non-functional trade-in device may prevent HP Tuners from transferring stored credits or vehicle licenses.
Why Upgrade to MPVI4?
- Dual-core 1.7 GHz processor
- 1 GB RAM
- High-speed standalone data logging
- Bluetooth 5.2
- USB-C connectivity
- Improved OBDII port fitment
- Three multicolor RGB status LEDs
- Pro Feature Set included as standard
- Compatible with HP Tuners PROLINK+, sold separately
- Access to current and future-supported HP Tuners vehicle applications
Wi-Fi capability is built into MPVI4 hardware and is planned for activation through a future firmware update.
PROLINK+
PROLINK+ is not included with this interface upgrade, including upgrades from previous Pro devices. It is not required to use MPVI4. If needed, purchase HP Tuners PROLINK+ separately.
Important Notes
- This upgrade is available for MPVI, MPVI2, MPVI2+, and MPVI3 devices.
- Your old interface is permanently surrendered as part of the trade-in.
- Vehicle licenses and credits are transferred only when they can be recovered from the trade-in interface.
HP Tuners service and shipping
HP Tuners service and shipping
Before shipping: PowerLabs will provide your HP Tuners order number and service-specific shipping instructions after arranging the service. Wait for those instructions before shipping. Use the HP Tuners order number we provide on the required shipping form and package; your PowerLabs order number is not the HP Tuners shipping reference.
Ship the interface to:
HP Tuners, LLC
RE: MPVI4 Interface Upgrade
[HP TUNERS ORDER NUMBER PROVIDED BY POWERLABS]
711 Dartmouth Lane
Buffalo Grove, IL 60089
Please allow at least 3 business days for the transfer process, not including shipping time. Customers are responsible for shipping the trade-in device to HP Tuners. The shipping charge associated with this service covers shipment of the new MPVI4 back to you.
PowerLabs submits the supplier order within two business days after receiving payment and all required information. HP Tuners controls its service queue. Ship supplier-performed services directly to HP Tuners, not to PowerLabs.
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