Cummins CM2100A ECM Recovery Service
Cummins CM2100A ECM Recovery Service
Additional programming required before use. Returned with a generic recovery file and VIN. Your installer must program it for your vehicle.
3–4 business days. Begins after receipt of your ECM, required information and payment. Shipping transit is separate.
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- Product Overview
Mail-in programming and communication recovery for supported Cummins CM2100A engine control modules, commonly used in 2007.5–2009 Dodge Ram 6.7L Cummins applications. Confirm the CM2100A controller identification before ordering.
Choose your programming option
- Recovery only: additional programming is required before use. Your ECM is returned with a generic compatible recovery file and VIN. Vehicle-specific VIN and factory programming are not included. Select this option only if you or your installer can use compatible OEM or aftermarket programming tools to program the ECM for your vehicle before use.
- Recovery + OEM programming: after successful recovery, PowerLabs performs vehicle-specific factory programming for the VIN you provide. This option includes the required programming software access and programming labor. Enter your vehicle’s 17-character VIN when selecting this option.
Do not assume an existing custom tune will be retained. Vehicle-side setup, configuration or relearns may still be required with either option.
Choose your turnaround
Standard: 3–4 business days. Expedited: 1–2 business days. The service window begins after receipt of your ECM, required information and payment. Business days exclude weekends and holidays; shipping transit is separate. See the turnaround terms below for expedited-service details.
This is a software recovery service for your existing ECM. It does not include a replacement module or component-level hardware repair. Recovery depends on the controller’s condition and the cause of the failure.
Not sure this service is right for your ECM? Contact PowerLabs before ordering or shipping. Tell us your vehicle and controller details, what stopped working, when and how the issue began, and what has already been tried. Include any programming errors and a photo of the ECM label if available. We can review that information and recommend whether to send it in.
Service scope
Service scope
This service covers supported programming and communication recovery. It does not include a replacement ECM, component-level hardware repair, custom tuning or diagnosis of the vehicle. Recovery is not guaranteed. Bench communication and programming checks do not establish that every controller function or the entire vehicle is fault-free.
Service outcomes and charges
Service outcomes and charges
Evaluation and recovery-attempt work is included in the service price. If the requested recovery is unnecessary or cannot be completed, $125 is retained for authorized evaluation or recovery-attempt work performed, plus agreed shipping and any expedited-service charge earned under the turnaround terms. The unused prepaid service balance is refunded.
The $125 evaluation/attempt charge is included within successful recovery pricing, not added on top. Any additional service requires your approval before work begins.
Turnaround and expedited service
Turnaround and expedited service
Standard service: 3–4 business days. Expedited service: 1–2 business days, when available. Select your service speed above to see its total price. The additional charge for expedited service is included in that selected price.
The service window begins once PowerLabs has received your ECM, required information and payment. Business days exclude weekends and holidays. Carrier transit is separate.
Expedited service covers priority handling and completion of the evaluation/recovery attempt within the expedited window. The expedited-service premium is retained when that window is met, including when recovery is unsuccessful or unnecessary. The premium is refunded only if the promised expedited service window is missed.
Shipping instructions
Shipping instructions
After placing your order, ship your ECM to:
PowerLabs
2890 N Boeing St
Ste D
Idaho Falls, ID 83401
Include your name, PowerLabs order number, and a description of the issue and previous programming attempts. If you are sending more than one ECM, label each one so we can match it to the correct service and vehicle.
Securely package the ECM, cushion it against movement and protect its connectors. Remove loose exterior dirt before packing; do not immerse or pressure-wash the module.
You are responsible for shipping your ECM to PowerLabs. Return shipping is separate from the service price. Shipping speed does not shorten the service window.
Reply to your shipping-instructions email with the tracking number, or use the PowerLabs contact page and include your order number.
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